Recently, consumer complaints Pukou District, Nanjing, Shandong, Nanjing Branch Huang Ming Solar Energy Co., Ltd received 1650 yuan purchase money to her after she did not honor its promise to install solar water heaters, will the Emperor Ming of the company since the incident, the delay in this matter, Shuaqi a rogue.
The complainant, Ms. Ge said angrily, Mid-Autumn Festival, she called to find out the Nanjing branch beg Wong said, who argued that the Emperor Ming of the company, "You are the victims, we are also the victims, how you going to do?" Ms Wong Ming Ge insist 1650 yuan for its installation of the same brand water heater. But the other said, the company has not been studied yet. When the President asked each other why GE does not give such a long time back, the other said: "It's something none of our business."
Ms. Ge said, when she was angry and furious, then asked each other, vendors, dishonesty, are not in good faith Emperor Ming of the company, stem from the fraud thing? The other party immediately announced that they have something to Ms. Ge reported to the Corporation, but the current leadership has not discussed the results. Ms. Ge said angrily, grand hall next
solar water heater companies, even Shuaqi a rogue.
October 19 morning, a month after the incident, the reporter once again call the Shandong Himin Limited Nanjing Branch Customer Service, asking each other how to deal with this? Answered the phone a staff member surnamed Sun said she did not know the specific circumstances, "the head of our branch offices to headquarters to train, and be led back, and then report the matter."
In this regard, Jiangsu Yangtze River Delta Law Office Director Chen proposed that the Emperor Ming Nanjing Branch in this matter can not shirk its responsibility, since the closing of the loan, even if the two sides have agreed, Emperor Ming the company should honor its promise to customers water heater installed as soon as possible. Chen said, looking from the complaints from both sides of the contract was valid. But the contracts row of the tube business only a few of the theme did not install, the business should continue to perform the contract; faithfully in the absence of the same model machine, the two sides can terminate the contract negotiations, refunds, reflecting the content from the complainant to see, do business in Fat is not active after the treatment, but the lying, prevarication, and bad attitude is really should not. "The old man's face, worthy of sympathy. If Himin companies still do not properly handle the matter, the elderly should be resolved through legal channels." Chen said.
